Privacy Overview

Our Privacy Commitment

RRI Energy knows that you, as a “site user,” care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Statement outlines the information RRI Energy may collect and how we would use that information.

Non-personal, Aggregate and Statistical Data

RRI Energy may collect certain non-personal or aggregate data. For example, we may use Web log information (such as your Web browser, operating system, pages visited, etc.) and use cookies when you visit many of our Web pages. For instance, when you visit one of our Web sites, our Web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the Web site you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows or Mac OS), and the domain name and address of your Internet service provider (e.g., America Online, Earthlink).

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How We May Use Your Information

Aggregate and Statistical Data
RRI Energy uses Web log information (such as your Web browser, operating system, pages visited, etc.) to help us design our Web site, to identify popular features, and for other managerial purposes. However, Web logs may be used if necessary to help identify any person attempting to break into or damage our Web site. We may share Web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

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How We May Share Your Information

Except in the event of a business transfer, we will not share, trade or sell information about you for promotional use by any business, other than RRI Energy and its affiliates. When companies acquire other businesses, sell all, or portions of their business, site user information may be one of the transferred assets. If RRI Energy or substantially all of its assets are transferred through merger, acquisition, bankruptcy or any other change of corporate control then, any retained customer or site user information may be one of the transferred assets.

All employees, contractors and other companies engaged by RRI Energy for work that involves access to personal information are contractually required to keep the information confidential and not to use it in any way other than what is necessary to perform their work for RRI Energy.

For Protection of RRI Energy and Others
We may release your data, when we believe release is appropriate to comply with laws, regulations or judicial orders; or to protect the rights, property, or safety of RRI Energy, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

RRI Energy also reserves the right to share the information to respond to duly authorized information requests of governmental authorities or where required by law or regulation.

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Cookies and Web Beacons

When you view one of our Web sites, we may collect some non-personal information about you. The collection of this non-personal information is done either through the "cookie" technology or with "Web beacons" (also called "single-pixel gif" or "Web pings"). Neither our cookies nor Web beacons nor Web log information collects any personal information. They do not contain personal information such as your name or email address.

Cookies
When you view one of our Web sites, we may store some information on your computer. This information will be in the form of a small text file, also called a "cookie". Cookies help us in many ways to make your visit to our Web site more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our Web sites. They also allow us to tailor a Web site or advertisement to better match your interests and preferences. Most browsers can be configured not to accept cookies or to indicate when a cookie is being sent.

Web Beacons
Web beacons are site instrumentation that help us to determine, for instance, whether a page has been viewed or not and, if so, how many times. When you ask us to send you information on a promotion or a newsletter, we may use Web beacons to establish how many of the emails are actually opened. In general, any electronic image viewed as part of a Web page or email, including an ad banner, can act as a Web beacon. Third-party advertising networks that serve ads onto any RRI Energy Web site may use cookies and/or Web beacons in their advertisements. RRI Energy retains no control over such third-party cookies and/or Web beacons and does not have access to the information related to third party cookies and/or Web beacons.

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Children's Privacy

RRI Energy believes that it is especially important to protect privacy online of children and minors. The RRI Energy Web sites are not directed at children and we do not knowingly collect personal information from children.

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Data Security

RRI Energy is committed to keeping the data you provide us secure and will take reasonable precautions to protect your information from loss, misuse or alteration, including limiting access to such information within RRI Energy to authorized individuals and destroying your information that we decide not to retain in a manner designed to make it unreadable or undecipherable. Agents, contractors, or partners of RRI Energy who have access to your information in connection with providing services for RRI Energy are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for RRI Energy.

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Links to Other Sites

Some RRI Energy Web sites may contain links to other sites. RRI Energy is not responsible for the privacy practices or the content of such Web sites. We recommend you carefully read the privacy policies of each site you visit.

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Policy Changes

We reserve the right to make changes to this Privacy Statement from time to time. If at some time in the future, we wish to use your information for new unanticipated uses not previously disclosed in our Privacy Statement, we will:

  • Post the policy changes to this section of our Privacy Statement to notify you of these changes and provide you with the ability to opt out of these new uses.
  • Initially, we will only use information collected from the time of the policy change forward for the new purposes. However, after a reasonable time has transpired, we will use for the new purpose the information collected before the policy change from those who do not opt out.
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Your Acceptance of Our Privacy Practices

By using this Web site or any other RRI Energy Web site or interactive banner ads, you signify your acceptance of this Privacy Statement, and you adhere to the terms and conditions posted on the Web site. If you do not agree with any of these terms, please do not use this site or submit any personal information. This English version shall always prevail in case of conflicts between it and any translations of our Privacy Statement.

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(Rev.5/1/2009)